Work Standards
- We respond to enquiries promptly, and within seven (7) days
- We resolve complaints timely
Licenses and permits issued by the Board
- Bookmakers Licenses-section 16
- Totalisator License-section 18
- Pool Betting Scheme License - Section 22
- Permit Authorizing bookmaking at race meetings - Section 23
- Public Gaming License - Section 49
- Public Lottery Permit - Section 36
- Prize Competition Permit - Section 59 A
- Amusement machine / pool table permit section 58
Service Improvement
- we aim to;
- Upgrade our service delivery to be inline with the changing needs of the community
- Make access to our services easier and more convenient
- Develop a more streamlined system of handling inquiries and feedback on our services
